© 2025 MerchantWorld Loyalty | Powered by Plada Technologies
Terms & Conditions Privacy Policy Refund Policy Cancellation Policy
Smart Platform for Customer Engagement & Rewards
One-stop mobile solution for managing loyalty programs, engaging customers, and driving repeat business.
Maintain centralized customer data with lifecycle management and personalized messaging.
Send birthday/anniversary greetings and targeted notifications.
Offer points and cashback rewards. Redeem securely via OTP.
Custom feedback forms and auto-generated reports for business insights.
The loyalty management market is growing rapidly, expected to reach $15.5B by 2025 (CAGR: 15.3%).
Plada Technologies is a fintech startup focused on digital platforms that help retailers automate finance and loyalty programs, founded by technocrats and industry leaders.
| Challenge | Our Solution |
|---|---|
| High acquisition cost | Loyalty points, cashback & referrals |
| Manual tracking | Automated visit logs & insights |
| No customer-level reports | Micro-level analytics & dashboards |
| Database issues | Digitized & centralized customer data |
| Expensive programs | Cost-effective SAAS model |
| Poor brand recognition | Engagement-driven awareness |
© 2025 MerchantWorld Loyalty | Powered by Plada Technologies
Terms & Conditions Privacy Policy Refund Policy Cancellation Policy
MerchantWorld Loyalty Terms & Conditions
Welcome to MerchantWorld Loyalty. By accessing or using our services, you agree to be bound by these terms. This agreement outlines your rights and obligations as a user or merchant. Use of the platform must be in accordance with all applicable local, national, and international laws. Any violation of these terms may result in termination of access to services. Merchants are responsible for maintaining accurate customer data, configuring reward rules responsibly, and ensuring proper communication of program terms to customers. Users must not misuse the platform, attempt unauthorized access, or use the system for fraud. All transactions, points, and cashback redemptions are logged and auditable. MerchantWorld is not liable for any misrepresentation or failure by the merchant to deliver services promised via loyalty points. MerchantWorld reserves the right to amend these terms at any time. Continued use of the services constitutes acceptance of such changes.
MerchantWorld Loyalty Privacy Policy
At MerchantWorld Loyalty, we value your privacy and are committed to protecting the information you share with us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. We collect personal information such as names, contact details, and transaction history to offer you personalized loyalty services. All data is stored securely and access is strictly limited to authorized personnel. We do not sell or rent your data to third parties. However, we may share information with trusted partners who help us operate and improve the platform. You have full control over your data and can request access, correction, or deletion at any time. Cookies may be used to enhance your browsing experience. By using our services, you consent to our data practices. This policy is subject to change; we recommend reviewing it periodically for updates.
MerchantWorld Loyalty Refund Policy
MerchantWorld Loyalty offers digital loyalty solutions and cashback mechanisms for businesses and their customers. Since our services are digitally delivered and customized per merchant account, refunds are generally not applicable. However, if a technical issue prevents you from accessing paid services, or if a transaction is erroneously processed, you may request a review. Refunds, where applicable, will be processed within 7–10 business days. To request a refund, please contact our support team with transaction details and reasons for the request. We strive to resolve all issues promptly and fairly. Refunds will be issued to the original mode of payment only. We do not guarantee refunds for dissatisfaction due to user error or misuse. Our support team is available to guide you through setup and usage to avoid such instances. This policy may be updated without prior notice and users are encouraged to review it regularly.
MerchantWorld Loyalty Cancellation Policy
We understand that business needs change and users may wish to discontinue services. Merchants may cancel their subscription to MerchantWorld Loyalty at any time through their admin dashboard or by contacting our support team. Upon cancellation, access to premium features will continue until the end of the billing cycle. No partial refunds will be issued for mid-cycle cancellations. All customer data stored on the platform will remain accessible for 30 days post-cancellation, after which it will be securely deleted. We recommend backing up your data before initiating cancellation. Please note that certain promotional offers may have minimum commitment terms, and early cancellation may result in forfeiture of discounts. We are always happy to discuss your needs and provide solutions to ensure your satisfaction. This policy is subject to review and may be modified in accordance with our terms of service.